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Job Number: 20016309768
Position Title: Legal Secretary Manager

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Legal Secretary Manager to join our team in Los Angeles.

The primary function of this position is to provide daily supervision and support to the Legal Secretary team in Los Angeles, to ensure that they are meeting the needs and goals of the firm by producing timely, high quality work product and customer service. This position also assesses performance, establishes goal-setting objectives, advises on policies and procedures, and works with the Regional Office Administrator – California and Secretary Managers in other offices on projects and initiatives.

At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion and innovation.

Required Skills:

In this role, you will:

Provide day to day supervision for the Legal Secretary staff, including managing staffing levels, coverage and scheduling

Manage time and attendance, including bi-weekly timesheet approvals and leave requests

Partner with the Regional Office Administrator – California to conduct semi-annual check-ins, to set individual goals for secretaries, and to determine annual compensation

Provide employee relations support including, but not limited to, coaching, counseling and interpreting policy; address performance issues, including developing and implementing a performance improvement plan in collaboration with Regional Office Administrator – California and Human Resources team

Motivate staff; promote positive change and actively facilitate necessary training to develop the Legal Secretary staff

Monitor and ensure that the Legal Secretary staff work product is timely, accurate and meets the needs of their attorneys, paralegals and clients

Establish, document and maintain Legal Secretary policies and procedures; identify and implement process improvements to increase efficiency and accuracy

Welcome challenges and take a proactive approach to problem solving

Mentor and share valuable training information with others

Efficiently manage complex and challenging workflow; track overtime usage supporting budget management

Take initiative to understand attorneys’ client service needs; identify opportunities for legal secretaries to contribute to client relationship success by raising concerns and/or opportunities to improve; offer potential solutions and participate in the agreed upon course of action to reach the desired goals

Provide Legal Secretary support as needed

Required Education:

Join us if you have:

10+ years’ experience as a Legal Secretary in a law firm environment; acting in a lead or supervisory/management role supervising staff is a plus

Ability to supervise a team of 20+ staff; creating a positive working environment for a team of employees, investing in their successes and being a leader by example

A high school diploma or GED certification

Outstanding customer service skills, professional demeanor, discretion and flexibility; set high goals or standards of performance for self and direct reports rather than having standards imposed by others

Strong time management skills; ability to work well under pressure in a fast-paced environment, to coordinate multiple tasks concurrently, and to meet deadlines

Excellent written and oral communication skills with all levels of a professional services organization

High degree of problem-solving skills; ability to handle highly-sensitive and confidential employee relations issues

Ability to anticipate potential conflict and reach satisfactory resolution

Willingness to challenge organizational paradigms, consider new ways of working and create innovative approaches and solutions


While performing the duties of this job, the employee is regularly required to feel and reach with hands and arms and frequently required to sit, stand, walk and occasionally stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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Position Available: 01/30/2020
Date Posted: 01/30/2020
Contact Information: Email resume and salary requirements to:

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