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Job Number: 19036463367
Position Title: Infrastructure Engineer
Description:

Nossaman LLP is seeking an Infrastructure Engineer who will be responsible for ensuring the stability, integrity, and efficient operation of the Enterprise Systems and Network.  The position will be part of the IT Infrastructure Department that supports eight offices and a co-location facility in a virtualized VMWare environment. The Infrastructure Engineer should have strong working knowledge of Microsoft server applications, networking, and datacenter technologies.  This position is located in the Los Angeles Office and reports to the Information Technology Infrastructure Manager.

Responsibilities:

Manage SCCM environment including server / workstation OS and patch deployment, application packaging

Manage Windows workstation environment including application integrations and group policies

Assist with maintenance of VMware environment for Windows Server 2012/2016 virtual machines

Assist with maintenance of network infrastructure including LAN, WAN, WLAN, SD-WAN, and Internet connections

Assist with management of ShoreTel telephony environment

Assist with maintenance of datacenter infrastructure including HP servers, Cisco HyperFlex, Nutanix, EMC Unity, DataDomain

Assist with maintenance of Exchange 2013 environment

Assist with maintenance of Veeam backup environment

Assist with support of Azure environment and inTune MDM

Manage consultant and vendor resources and initiatives

Support firm security initiatives

Research and recommend enhancements to the system to better serve the needs of the firm.

Serve as an escalation point for network system operational issues

Provide quality customer service to all of the Firm’s staff and clients including direct end-user assistance in support of the Firm’s Technical Support Team.  This requires expeditious claiming of routed Incident tickets and detailed resolution of problems

Create and maintain updated documentation as it relates to system configuration, mapping, processes, and service records

Other duties as assigned

Required Skills:

3+ Years with MS Active Directory and Group Policies

2+ Years with Windows Server 2012/2016

2+ Years with Server Datacenter Hardware or Colocation facility

2+ Years with VMWare server virtualization including deploying VM’s

1+ Years with enterprise storage technologies

1+ Years in Microsoft SCCM or equivalent desktop and patch management experience 

1+ Years Networking – Firewalls and Switching

1+ Years with Citrix XenApp or other VDI technologies

Experience supporting Office 2016, iManage, iCreate, Workshare, InterAction, other legal applications preferred

Ability to work effectively with, and support the needs of, project teams and the technical support team with time sensitive deadlines

Strong written and verbal communication skills and possess creative problem solving skills

Proven experience supporting large number (200 or more) of end users

Demonstrated excellent customer service skills

Prior law firm experience preferred

Ability to travel domestically occasionally as needed

Available to work flexible hours as needed, including monthly maintenance windows

BA/BS degree preferred

Position Available: 03/04/2019
Date Posted: 03/04/2019
 
Contact Information: Email resume and salary requirements to: livey@nossaman.com
 
 

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